The effect of organisational culture on patient safety
Improve your understanding of the links between organisational culture and patient safety, including effective leadership, good teamwork, and maintaining a culture of learning and fairness. Also learn about how adopting a systems approach can promote quality and safety.
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This module aims to address the effect of organisational culture on patient safety. It draws specifically on examples from the findings of key influential reports where organisational culture has been linked to patient safety issues: The report of the Liverpool Community Health Independent Review (Box 1) (Kirkup 2018) The independent inquiry into care provided by Mid Staffordshire NHS Foundation Trust (Box 2) (Francis 2010).Don't forget that you do not have to complete our two-hour learning modules all in one go. Tailor your learning to fit into your busy schedule by undertaking one or two sections at a time. You can stop and save your learning at any point and pick up where you left off when you return. Learning aims and intended outcomes Describe the key attributes of organisational culture Identify the key components of a safety culture Discuss the effect of leadership, teamwork and an open and fair culture on patient safety Identify the framework used in the NHS to promote quality and safety, and the potential contribution of human factors, and ergonomics principles and methodsDisclaimer Please note that information provided by RCNi Learning is not sufficient to ensure competence in the skill. Assessment of competence should take place in line with local practice. Practice should always align with local protocols and procedures, latest guidelines and any regulatory code. All modules should currently be viewed together with available national and local Covid-19 guidelines. For advice, go to www.rcn.org.uk/covid-19
Resource last reviewed
5 Apr 2023
Authors
Gerri Kaufman (Lecturer in health sciences and continuing professional development lead, Department of Health Sciences, University of York, York.)