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Communication, collaboration and participation

Last updated: 28/05/2024
Nurse using a tablet to make a video call

In this part of the digital skills framework, learn about what digital identity means and how good communication, collaboration and participation are key to working effectively in digital environments.

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Who is this resource for?

This resource is aimed at nurses and nursing support workers across all settings and levels of practice, including students of health, social work and care professions.

What will this resource give me?

  • information on the skills you will need to communicate, collaborate and participate while working online
  • a checklist of statements to help you assess where you need to develop your knowledge and practice
  • external resources aimed at helping you to improve your online communication and use of the latest technologies.

Resource last reviewed

11 Oct 2022

Resource lead

The RCN delivers quality-assured and up-to-date resources for the nursing workforce. Reviewed annually in line with the RCN Quality Assurance policy, all RCN Learn resources meet the RCN’s Nine Quality Standards.

Who is this resource for?

This resource is aimed at nurses and nursing support workers across all settings and levels of practice, including students of health, social work and care professions.

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Downloaded content date

PDF created on: 18 Sept 2025.
Downloaded from: https://rcnlearn.rcn.org.uk/Search/Digital-skills-communication.
Please check: https://rcnlearn.rcn.org.uk for a more up-to-date version of this content.
Last updated: 28/05/2024